Search found 118 matches

by administrator
Fri Dec 15, 2023 7:54 am
Forum: Apache Labs News
Topic: Payment fraud Alert
Replies: 0
Views: 2347

Payment fraud Alert

Hello All, I wanted to make everyone alert that there is someone impersonating Apache Labs support and asking for payment to be send to an Account in the UAE: Company's Bank Details Account name : Apache Labs Pvt Bank name : Emirates NBD Bank Address: United Arab Emirates IBAN: AE49 0260 0010 1586 7...
by administrator
Fri Nov 03, 2023 11:44 am
Forum: G2 Operating System & Applications
Topic: New G2 with display and problems
Replies: 30
Views: 23732

Re: New G2 with display and problems

Volker, The modified cables have been ordered and will be provided FOC once available. Regards, Tony Laurence, I know that this is more a volunteer project than an industrial product like Kenwood TRXs.. BUT for 4000 bucks I would expect some kind of mod kit from the "factory" like the fan ...
by administrator
Tue Oct 31, 2023 11:06 pm
Forum: G2 Operating System & Applications
Topic: New G2 with display and problems
Replies: 30
Views: 23732

Re: New G2 with display and problems

Hi, Some of your setting need to be corrected: 1. AGC value should be around 80 2. I would suggest using 15-20dB attenuation whilst using the lower bands. Regards, Tony Hi Leslie, I only use my G2 with piHPSDR. I suspect that my G2 has a fundamental problem. How do I explain that I have noise on the...
by administrator
Tue Oct 31, 2023 11:04 pm
Forum: G2 Operating System & Applications
Topic: G2 distorted audio using TRS and standard mic input
Replies: 76
Views: 8210

Re: G2 distorted audio using TRS and standard mic input

Hi, 1. Have you tried the audio test app available with the rig? this is probably the easiest method of testing your audio. 2. Try using an alternate mic to see if you still get the distorted audio 3. If you are getting clean audio using the isolation transformer the CODEC Mic input is working as in...
by administrator
Tue Oct 24, 2023 8:45 am
Forum: G2 Operating System & Applications
Topic: G2 no display...I broke P2APP
Replies: 3
Views: 2080

Re: G2 no display...I broke P2APP

Hi,

See this link: https://community.apache-labs.com/viewtopic.php?f=48&t=4778&fbclid=IwAR0K3dSMc6tti_u0s9mEIHFpoFt5rXDCTunR_-AYCwnkS2q-IY64ldYgemg

Since the XDMA driver is kernel dependent you will need to rebuild it.

Regards,

Tony
by administrator
Mon Oct 23, 2023 4:24 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

Hello Omikosun, Were you able to email the order details to the support mail? I have not received anything as yet! Regards, Tony Hello, I am personally responding to any questions received on the support email. Omikosun can you please contact us on support@apache-labs.com with your order number. VK1...
by administrator
Sun Oct 22, 2023 9:30 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

Hello, I am personally responding to any questions received on the support email. Omikosun can you please contact us on support@apache-labs.com with your order number. VK1HX I would be happy to assist you with any queries you may have if you drop us an email at support@apache-labs.com Regards, Tony
by administrator
Sat Oct 21, 2023 3:29 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

What email are you trying to contact us on please? thanks Hello, An update was provided via email by Abhi on 28/08/2023, this went to everyone with a preorder: Dear Valued ANAN-G2-1K Customer, We hope this email finds you well. We understand that you've been eagerly anticipating the arrival of your ...
by administrator
Thu Oct 19, 2023 11:17 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

Hello, An update was provided via email by Abhi on 28/08/2023, this went to everyone with a preorder: Dear Valued ANAN-G2-1K Customer, We hope this email finds you well. We understand that you've been eagerly anticipating the arrival of your ANAN-G2-1K SDR order, and we greatly appreciate your patie...
by administrator
Sat Sep 23, 2023 1:13 pm
Forum: piHPSDR
Topic: rec audio clicking/chopping on peaks
Replies: 57
Views: 33055

Re: rec audio clicking/chopping on peaks

Bob,

Are you using Thetis or PiHPSDR at these sampling rates? there is no issue whatsoever running Thetis at any sampling rate. If you are getting artifacts on Thetis it is most likely a localized network/PC issue.

Tony
by administrator
Sat Sep 23, 2023 4:43 am
Forum: piHPSDR
Topic: rec audio clicking/chopping on peaks
Replies: 57
Views: 33055

Re: rec audio clicking/chopping on peaks

Hi Jim, Thanks. I believe this is not an issue with the hardware for several reasons: 1. Protocol 2 on the G2 with Thetis have no issues, a couple of users had reported sequence errors but that was setup related. So data transfer using the CM4 seems to be working well. 2. The CM4 CPU usage is not ve...
by administrator
Sat Sep 23, 2023 3:14 am
Forum: piHPSDR
Topic: rec audio clicking/chopping on peaks
Replies: 57
Views: 33055

Re: rec audio clicking/chopping on peaks

Jim, What sampling rate are you using? I would suggest 48KHz to see if that helps. Tony Thanks Bob. I also upgraded the Pi and P2 and it is still not right. Tony says they are working on it but it has been a while since anything has been said as to whether or not they are making progress. 73, Jim K6...
by administrator
Mon Aug 14, 2023 8:17 am
Forum: G2 Operating System & Applications
Topic: G2 - No Receive
Replies: 17
Views: 2311

Re: G2 - No Receive

Hi Richard, Thanks for those tests, I would suggest selecting and using the ANT2 or ANT3 port for both Rx and Tx and see if you are still seeing the intermittent receive/High SWR. Do you have another antenna which does not use the same coax that you can test the rig with on Rx? maybe just a long wir...
by administrator
Sun Aug 13, 2023 7:28 am
Forum: G2 Operating System & Applications
Topic: G2 - No Receive
Replies: 17
Views: 2311

Re: G2 - No Receive

Hello Richard, Can you try this with Thetis, when the radio is in a state when it is not receiving/High SWR on Tx. First disable transmit by going to Setup----H/W Select TAB and select checkbox "Receive only" and click Apply and OK to close the window. By doing this we are making sure that...
by administrator
Thu Aug 03, 2023 1:19 am
Forum: G2 Operating System & Applications
Topic: G2 Sequence Errors & Audio Issues (See Video)
Replies: 14
Views: 1889

Re: G2 Sequence Errors & Audio Issues (See Video)

Thanks, I see you have two ethernet ports, sometimes that can cause problems with Thetis, is it possible to try and connect to a different PC/Laptop and see if you are still getting the sequence errors? Tony Yes, windows 11 Pro does cause issues, also have you tried updating the Ethernet drivers? I ...
by administrator
Thu Aug 03, 2023 12:39 am
Forum: G2 Operating System & Applications
Topic: G2 Sequence Errors & Audio Issues (See Video)
Replies: 14
Views: 1889

Re: G2 Sequence Errors & Audio Issues (See Video)

Yes, windows 11 Pro does cause issues, also have you tried updating the Ethernet drivers?

I would also recommend enabling the "Network throttle index tweak" in Setup----H/W Select tab (network settings).

Tony
by administrator
Wed Jul 19, 2023 7:48 pm
Forum: G2 Operating System & Applications
Topic: G2 - Dead on Arrival
Replies: 4
Views: 993

Re: G2 - Dead on Arrival

Hi Burl, Doug has tried making contact with you but has not heard back, he needs details from you to be able to help. Here is the operation manual for the G2: https://apache-labs.com/download_file.php?downloads_id=1023 I am not sure what you mean by "what is required for software loads" al...
by administrator
Wed Jul 19, 2023 1:16 pm
Forum: G2 Operating System & Applications
Topic: G2 - Dead on Arrival
Replies: 4
Views: 993

Re: G2 - Dead on Arrival

Hello Burl,

I can confirm that Doug at our US support is available for assistance with the G2, please contact either him or myself. We will get you up and running as soon as possible.

Regards,

Tony
by administrator
Wed Jul 19, 2023 12:45 pm
Forum: Apache-specific Hardware Discussions
Topic: Orion vs Saturn - Pros and Cons of each
Replies: 8
Views: 3026

Re: Orion vs Saturn - Pros and Cons of each

Hello Steve, Apache is loading the Raspberry Pi OS with all the required drivers/software preinstalled, we will be shortly uploading a copy of the OS image. Regards, Tony Scott, If they are preloading software onto the G2 hardware (and I'm guessing they are - you want the radio out of the box experi...
by administrator
Wed Jul 19, 2023 12:12 pm
Forum: G2 Operating System & Applications
Topic: G2 - Dead on Arrival
Replies: 4
Views: 993

Re: G2 - Dead on Arrival

Hello Burl, Sorry to hear that the rig is not operational, was there a customs seal on the box? sometimes they open packages for inspection and do not handle it carefully. When you say there is no display does that mean that the radio is not booting up (blank screen)? can you please email the detail...
by administrator
Tue Jul 18, 2023 7:15 am
Forum: G2 Operating System & Applications
Topic: G2-100 encounters
Replies: 64
Views: 7748

Re: How do i configure my microphone Hardware on my g-2

Hello Ed, I have had the factory try and see if they could replicate what you are seeing on three different units, we could not reproduce either the 6M receive issue or the problem you re having with the P2 app. I have not had any other user report these issues so far so it seems like this is an iso...
by administrator
Mon Jul 17, 2023 10:56 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

Hello Burl, Great to hear you'll receive the G2 today, I simply forwarded this email received from FedEx along with the attachments. It originated from FedEx just to be clear. Enjoy your new rig. Regards, Tony It appears Apache sent the wrong import forms. According to FedX import the forms are over...
by administrator
Mon Jul 17, 2023 2:11 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

It appears Apache sent the wrong import forms. According to FedX import the forms are over 20 years old and not useable. Call Chris at FedX @888.327.3395 x 8381 and he will have an online form. There is still hope to ship from Memphis today…. 73’s. Burl, AJ9Q Hello Burl, These forms are neither fil...
by administrator
Mon Jul 17, 2023 2:09 am
Forum: G2 Operating System & Applications
Topic: G2-100 encounters
Replies: 64
Views: 7748

Re: How do i configure my microphone Hardware on my g-2

Carajo wrote:how do i go back to Pihdsdr to run the G2 from this selection.


Restart, we do not want the P2app running in the background as that will take up additional resources, so if you wish to use the G2 running just PiHPSDR simply restart the G2 and it will reboot and launch PiHPSDR on startup.

Tony
by administrator
Mon Jul 17, 2023 2:03 am
Forum: G2 Operating System & Applications
Topic: G2-100 encounters
Replies: 64
Views: 7748

Re: How do i configure my microphone Hardware on my g-2

Ed,

Refer attachment on Launching the P2app.

Thanks,

Tony
by administrator
Mon Jun 26, 2023 6:47 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

Hi All, Here is a quick update on the shipping status for the various G2 models: 1. ANAN-G2 100W will commence shipments tomorrow, orders will strictly ship in the sequence they were received. We will invoice orders as soon as they are next in queue for shipment to prevent delays. 2. ANAN-G2 1K radi...
by administrator
Sat Jun 10, 2023 9:47 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

Re: ANAN-G2 Shipping Update

Hi All, We wanted to provide a shipping update on the ANAN-G2 100W radios. Thanks to Laurence G8NJJ, Rick N1GP, Warren NR0V, Doug W5WC we now have fully operational versions of PiHPSDR and Thetis for the G2. Here are the links to the source codes: Thetis: https://github.com/laurencebarker/Thetis-2.9...
by administrator
Mon May 22, 2023 7:56 am
Forum: Apache Labs News
Topic: ANAN-G2 Shipping Update
Replies: 255
Views: 3049954

ANAN-G2 Shipping Update

Hi All, We would like to inform you that due to some additional time required for both the software and hardware, our original shipment date of the 22nd of May will now have to be amended, and we are looking at starting the shipment from the 10th of June. We are working hard to finalise the software...
by administrator
Mon Oct 31, 2022 5:41 am
Forum: Apache Labs News
Topic: Andromeda???
Replies: 185
Views: 408584

Re: Andromeda???

Hi All,

All remaining Andromeda preorders will be invoiced and shipped this week,

We apologize for the delay due to the factory being closed for Diwali,

Please expect an invoice this week if you have an Andromeda preorder.

Regards,

Tony
by administrator
Mon Oct 31, 2022 5:38 am
Forum: Apache Labs News
Topic: Special Production Run Hermes 14 bit.
Replies: 65
Views: 37559

Re: Special Production Run Hermes 14 bit.

Hi All, You will start receiving your shipping quotes mid week, we expect to ship out the first lot commencing this week. First production lot is of a 100 units, the second lot will ship in 3 weeks and should cover all remaining pre-orders. We again apologize for the inordinate delay, but our indust...

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