Search found 7 matches

by N2QQF
Fri Sep 23, 2022 3:26 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Worst Customer Support
Replies: 22
Views: 9934

Re: Worst Customer Support

Ruben, I know its my second one that I am ordering, so i agree.

I was frustrated with the lack or contact and information, so luckily it has been addressed and we are all on track.

Thank you everyone for the follow up.
by N2QQF
Fri Sep 23, 2022 4:23 am
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Worst Customer Support
Replies: 22
Views: 9934

Re: Worst Customer Support

I have not received one email the entire time. I have emailed multiple different email addresses. i checked my spam folder many times to ensure this wasn't an issue. I have received a few email exchanges previously from Anan and there were marked a safe sender. I will await confirmation of shipment,...
by N2QQF
Thu Sep 22, 2022 6:52 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Worst Customer Support
Replies: 22
Views: 9934

Re: Worst Customer Support

You know the old saying “Fool me once shame on you, fool me twice shame on me” . Anyone who pays to be treated like that is and continues to do so is just not thinking things through. Here’s a thought what happens if the radio breaks under warranty, do think all the sudden their customer support is...
by N2QQF
Mon Sep 12, 2022 2:52 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Worst Customer Support
Replies: 22
Views: 9934

Worst Customer Support

I have convinced two friends to make the switch to Anan from Flex, I have to say its embarrassing that they cannot get orders processed. I am also not getting responses to any emails after they are delayed on my order by 3 weeks. We have separately sent emails to them with no answers, feedback etc.....
by N2QQF
Tue May 03, 2022 8:24 pm
Forum: Thetis
Topic: Frequncy Calibration / random change
Replies: 12
Views: 3481

Re: Frequncy Calibration / random change

Did you happen to do what I did and upgrade recently? I noticed that always resets the calibration back to 1.0.... Mine is set at 0.99999883 and always reverts when upgrading. I have not upgraded any software or anything for that matter. Everything has been operating without issue for quite some ti...
by N2QQF
Tue May 03, 2022 2:00 pm
Forum: Thetis
Topic: Frequncy Calibration / random change
Replies: 12
Views: 3481

Frequncy Calibration / random change

I was hoping someone could provide some insight, not sure what is happening but for two days now I have had to randomly re-calibrate the radio. I turned the radio on and nothing has changed on my end but I am having moments that everyone seems off and then I QSY between bands and come back occasiona...
by N2QQF
Sun Mar 27, 2022 4:52 pm
Forum: Thetis
Topic: 21k9 issue at startup
Replies: 4
Views: 1480

21k9 issue at startup

OK so the system is a 64 bit Win 10 system. I've (KC2RGW working on Frank's system) attempted updating 2.8.11 several times now and cannot get it to work. We've deleted the install fully, wiped database.xml, wiped AppData Roaming entirely multiple times...no go. Install clean 2.8.11, start it, it wo...

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