Ruben, I know its my second one that I am ordering, so i agree.
I was frustrated with the lack or contact and information, so luckily it has been addressed and we are all on track.
Thank you everyone for the follow up.
Search found 7 matches
- Fri Sep 23, 2022 3:26 pm
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9934
- Fri Sep 23, 2022 4:23 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9934
Re: Worst Customer Support
I have not received one email the entire time. I have emailed multiple different email addresses. i checked my spam folder many times to ensure this wasn't an issue. I have received a few email exchanges previously from Anan and there were marked a safe sender. I will await confirmation of shipment,...
- Thu Sep 22, 2022 6:52 pm
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9934
Re: Worst Customer Support
You know the old saying “Fool me once shame on you, fool me twice shame on me” . Anyone who pays to be treated like that is and continues to do so is just not thinking things through. Here’s a thought what happens if the radio breaks under warranty, do think all the sudden their customer support is...
- Mon Sep 12, 2022 2:52 pm
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Worst Customer Support
- Replies: 22
- Views: 9934
Worst Customer Support
I have convinced two friends to make the switch to Anan from Flex, I have to say its embarrassing that they cannot get orders processed. I am also not getting responses to any emails after they are delayed on my order by 3 weeks. We have separately sent emails to them with no answers, feedback etc.....
- Tue May 03, 2022 8:24 pm
- Forum: Thetis
- Topic: Frequncy Calibration / random change
- Replies: 12
- Views: 3481
Re: Frequncy Calibration / random change
Did you happen to do what I did and upgrade recently? I noticed that always resets the calibration back to 1.0.... Mine is set at 0.99999883 and always reverts when upgrading. I have not upgraded any software or anything for that matter. Everything has been operating without issue for quite some ti...
- Tue May 03, 2022 2:00 pm
- Forum: Thetis
- Topic: Frequncy Calibration / random change
- Replies: 12
- Views: 3481
Frequncy Calibration / random change
I was hoping someone could provide some insight, not sure what is happening but for two days now I have had to randomly re-calibrate the radio. I turned the radio on and nothing has changed on my end but I am having moments that everyone seems off and then I QSY between bands and come back occasiona...
- Sun Mar 27, 2022 4:52 pm
- Forum: Thetis
- Topic: 21k9 issue at startup
- Replies: 4
- Views: 1480
21k9 issue at startup
OK so the system is a 64 bit Win 10 system. I've (KC2RGW working on Frank's system) attempted updating 2.8.11 several times now and cannot get it to work. We've deleted the install fully, wiped database.xml, wiped AppData Roaming entirely multiple times...no go. Install clean 2.8.11, start it, it wo...