Search found 4 matches
- Wed May 22, 2024 7:19 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Poor warranty service Australia
- Replies: 8
- Views: 19735
Re: Poor warranty service Australia
Well here we are, 6 months since Tony/Abhi told me that he would replace my Andromeda with G2 within a few weeks. Been trying to get information and more importantly a G2 out of him but he has not replied to any contacts for 12 weeks now. Although there seems to be deliveries of G2 out of India the ...
- Wed Dec 20, 2023 11:51 pm
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Poor warranty service Australia
- Replies: 8
- Views: 19735
Re: Poor warranty service Australia
Well, I thought it would be too good to be true, and it was. 4-5 weeks have long passed and once again my messages are not being replied to.
Back to the frustrating waiting game.
Garry
VK4KE
Back to the frustrating waiting game.
Garry
VK4KE
- Sun Nov 12, 2023 2:31 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Poor warranty service Australia
- Replies: 8
- Views: 19735
Re: Poor warranty service Australia
There has been some forward progress in my struggle to get my Andromeda repaired and returned. Apache Labs have finally admitted that they can not get parts to repair it and Tony has made the offer, as suggested by me a couple of weeks ago, to replace the Andromeda with a G2 when one becomes ...
- Fri Nov 03, 2023 4:21 am
- Forum: Sales, Delivery, Warranty & Repair Discussions
- Topic: Poor warranty service Australia
- Replies: 8
- Views: 19735
Poor warranty service Australia
For those of you perhaps needing repairs for your legacy Anan products in Australia, I provide you with the timeline of responses I have received from Tony regarding the repair and return of my Andromeda. It was delivered to me in May 2022 and never quite worked properly from the get-go. Several ...