Search found 6 matches

by daveidm
Fri Jan 20, 2023 12:48 am
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: One year since ordering 7000DLE2 and still waiting
Replies: 12
Views: 7379

Re: One year since ordering 7000DLE2 and still waiting

Finally..... I received an email from DHL.

Expected delivery next week.
by daveidm
Sat Jan 07, 2023 12:45 am
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: One year since ordering 7000DLE2 and still waiting
Replies: 12
Views: 7379

Re: One year since ordering 7000DLE2 and still waiting

KD1GA wrote:Did they give you any info on when they will ship it?




Not as yet. I received a courtesy copy of an email from Apache support....

Hi Abhinaw,

Can you please check on the shipment of this order,
by daveidm
Fri Jan 06, 2023 12:17 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: One year since ordering 7000DLE2 and still waiting
Replies: 12
Views: 7379

Re: One year since ordering 7000DLE2 and still waiting

Some good news...


I finally received an email from Apache support, even if it was a courtesy copy from support, but at least someone is (hopefully) investigating.

They claim that several emails were sent, but I received none, nor any phone calls or messages, until today.
by daveidm
Wed Jan 04, 2023 9:31 am
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: One year since ordering 7000DLE2 and still waiting
Replies: 12
Views: 7379

Re: One year since ordering 7000DLE2 and still waiting

I've sent emails to [support@apache-labs.com] but never had a reply. If anyone reading this does manage to contact a support person, if it's not too much of a problem I'd appreciate if you could reference this post, and with a bit of luck they'll message me here. The original order was placed, and a...
by daveidm
Sat Dec 24, 2022 8:36 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: One year since ordering 7000DLE2 and still waiting
Replies: 12
Views: 7379

Re: One year since ordering 7000DLE2 and still waiting

OK, Thanks Scott for the tip. I paid the remainder via Paypal, so I have 7 days remaining to initiate the dispute process. Being so long now I'm of the view that it's unlikely to arrive, so it might be best to try and get some of my money back - if possible, while a small window is available. Regard...
by daveidm
Sat Dec 24, 2022 1:19 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: One year since ordering 7000DLE2 and still waiting
Replies: 12
Views: 7379

One year since ordering 7000DLE2 and still waiting

Hi,

If someone can help....

I ordered early January this year and still waiting. I've sent numerous emails but no replies.

Is there a contact number or email address that guarantees a response.
A year is a very long time, and I've paid in full.


Regards,
David
de VK2DVM

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