kb8sxk wrote: Thu Jul 10, 2025 7:53 pm I asked for a refund after almost 3 years. Tony told me that they would refund my deposit and I got it last Monday
Jeff
KB8SXK

i wait it 3 years....

Ordered December 5, 2022 and still no radio or refund.

Last message I got was April 2024 when I received following
"Hi All,

I would like to provide a quick update on your ANAN G2-1K order.

The Factory has completed production of the Pallet Card, LPF, Filter/Control Boards. The enclosures have ...

If you are in the US you can call them. There is a phone number listed for them on the website under the G2 Saturn Ultra radio listing. It might be worth trying to call them and talk to Tony.
James
WD5GWY

no, I'm not in the USA, unfortunately and I can't call them, but I asked my Canadian ...

ABHI, I am in my THIRD YEAR of waiting. Still, I have tried to be patient and understanding. And I have maintained faith & trust in A.L. (I even ventured out on the limb and ordered the new Amplifier as soon as it was available!)

We have not received any type of update in approximately 10 months ...

Friends, is there anyone alive here?

dj1yr wrote:HI,

Apache has arranged the repayment by bank transfer.

Did I understand correctly that the money was returned to you?

Hi,

No, nobody here has contacted the police yet, but that would be the first step.

Apache has now made contact, probably from the Abhi itself, as the other mails are blocked by the Hotmail server.
The repayment should now be made by bank transfer, as Apache no longer uses / can no longer use ...

but this is already a major fraud!
Whoever contacted the police?!

Hi,

you are not alone, here is also an OM who has about the same procedure with Apache, until today no refund of 1800$...
Here you will probably only get further with lawyer and authorities, we want to try that Paypal Apache freezes the account because of suspicion of fraud.

Perhaps a list should ...

amikosun I doubt that you have much chance of getting any money back. I have been asking for some months for a refund of my Amplifier deposit and have had nothing but excuses. I have tried making a claim though PayPal, but due to the long lead time from taking a deposit to the promised delivery ...

Have an attorney write them a letter. A lot of attorneys will do this for a nominal fee. I'm not a lawyer and this is only my opinion.

I do not have the opportunity to use a lawyer, alas. It is too expensive, and will not be justified for this amount. Therefore, I ask if someone can help me ...

I don't understand what I have to do in this situation?
(waiting since last year....)

Friends!
I still can't get my money back. Help who can me with a refund

I prepaid $1795.00 !! Date: 27 Dec, 2022

I've waited and waited ever since. He asked to cancel the order and return the money. Already ...

I put in PayPal request for my $1000 back for pre order
Last 5-6 emails not answered enough is enough!
I wish everyone best of luck on your orders
Joe

Did you get help? Managed to get the money back.
I can't return it yet, bad people and deceivers from apache-labs ignore all my letters demanding ...

KL4QG wrote:Order Number: AC-4290

Joseph Conover

I ordered G2 Screen model 14 days ago with $1000 down payment (PayPal)was told 3-4 week delivery time that was two weeks ago -
Should I cancel my order or wait
Joe KA2ZSD

no one knows. May throw, or maybe not

nimrod wrote:I wish you luck...... my 3000 USD is gone with the wind - use your credit card insurance and save your money !!!
Nimrod

how did this happen?

Credit Card.
email support@apache-labs.com - ignored all my mails :evil:

Two known operators received their radios, the G2 in about two month or so. To me, there is no enough man power to handle all emails. I also was answered on my second try, on the status of my order.

Not a regular way to ...

Credit Card.
email support@apache-labs.com - ignored all my mails

Who knows where to write to this damn company, what would they answer the letters and return the money?!

From 12/2022, I still have not received my order and want to return the advance payment, but I ignore my letters. I tried to write from different mailboxes - there is no sense, they are silent ...

ka1sdr wrote:i received my G2 Thursday just under 4 weeks from order to delivery.

How did you manage that? And why can't I get anything for more than a year?

Getting a little concerned, and especially with all the comments in this forum. Sent email to aprakash@apache-labs.com, and same email to support@apache-labs.com on February 1, 2024 at around 6:30pm est., and haven’t heard or received anything back. How long does it normally take for AL to respond ...

Getting a little concerned, and especially with all the comments in this forum. Sent email to aprakash@apache-labs.com, and same email to support@apache-labs.com on February 1, 2024 at around 6:30pm est., and haven’t heard or received anything back. How long does it normally take for AL to respond ...

Aivars wrote:you can contact your bank at any time and cancel the payment!!!

It is impossible to cancel the payment that was more than a year ago. There is no chance here. It would be necessary that the seller himself returned the money.

amikosun

Sorry for the delay of your High Powered G2. I think the latest shipment on these is now estimated Feb 2024 although this version has been moved back several times account parts. Good luck! Hopefully they will not push the shipment back any further.

Well, I placed an order for my G2 100 ...

Good News

Ordered my Apache-Labs G2 Black Face paying down payment 11-29-2023
Apache-Labs requested final payment with follow-up email from Abhi. 12-18-2023
Fedex notified me that I am getting a package from Apache-Labs 01-08-2024
Fedex delivered my G2 to my home 01-15-2024
From order to delivery ...

ARE YOU STILL ALIVE Abhi?

I have the same question

I am writing to them that they would return the money - in response, silence. More than a YEAR has passed since I paid the advance - of course I did not receive the transceiver and I also look to return the advance...

what should I do?

W4WMT wrote:Placebo effect

++

If this is the case, then it would be logical to indicate information about this here in the forum header and specify another backup email!

Again, I write letters to support - and silence in response!
frivolous people

I have been waiting for a transceiver since December 12, 2022. Now its release is postponed once more. Development and production errors are off the scale. I think it's time to ask for a refund(
I don't want to wait any longer...

How do I return the advance payment?