Search found 6 matches

by G4MSA
Sun Jan 07, 2024 8:51 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Hermes (14 bit ADC, EP3C25) Delivery???
Replies: 1
Views: 13094

Re: Hermes (14 bit ADC, EP3C25) Delivery???

We are all receiving the same treatment from this company in relation to the Hermes products . I am still waiting for the delivery of a 10 W PA board I ordered and paid for over a year ago . They also don’t answer my emails .

Best Regards
Dave
by G4MSA
Sun Jan 07, 2024 8:49 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Poor warranty service Australia
Replies: 6
Views: 5627

Re: Poor warranty service Australia

I have also received many false promises from Tony until he stopped responding at all in relation to a 10W PA board I ordered over a year ago and still has not be shipped or a payment refund made . I hope seeing that you are local in Australia you can resort to consumer protection law to get this es...
by G4MSA
Sun Jan 07, 2024 8:38 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Payment Fraud Alert
Replies: 10
Views: 6457

Re: Payment Fraud Alert

Bryan I have also received simplier challenges receiving a response from this company in relation to an order I made over a year ago for the 10W PA board . No response for months and no delivery or refund of the money they banked from me. Very frustrating and totally unacceptable. Best Regards and g...
by G4MSA
Sun Jan 07, 2024 8:32 pm
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Major Shipping delay on 10w PA board and no status updates for months
Replies: 4
Views: 4963

Re: Major Shipping delay on 10w PA board and no status updates for months

Update . I have requested a refund from Apache Labs as they still have not shipped me the 10w PA board for which they accepted my order and banked my money. No response from Apache Labs or refund after several follow ups . What can I say . On my next business trip to India I think I may visit their ...
by G4MSA
Sat Oct 14, 2023 3:35 am
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Major Shipping delay on 10w PA board and no status updates for months
Replies: 4
Views: 4963

Re: Major Shipping delay on 10w PA board and no status updates for months

James thanks for your response and advice . I checked and I now see that I paid using PayPal so I have opened an escalated case with them to demand a refund. It is very disappointing that I have had to take this route after receiving multiple false promises from Tony at Apache labs support followed ...
by G4MSA
Fri Oct 13, 2023 6:55 am
Forum: Sales, Delivery, Warranty & Repair Discussions
Topic: Major Shipping delay on 10w PA board and no status updates for months
Replies: 4
Views: 4963

Major Shipping delay on 10w PA board and no status updates for months

It has now been over a year waiting for my 10 w PA board to be delivered. My emails to support no longer get responded to . The worst customer service support I have ever experienced. They have my money and I still have no product . I don’t know what do next other than write of the money or take leg...

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