lost radio sync

[Robert B.]

As of today my Anan 7000DLE Mk2 (black facing) won't suddenly connect anymore to Thetis.
Yesterday (and all years before) it worked fine. Nothing has changed since yesterday i shut down thetis.
Now i start Thetis, it seems like a connection to the Anan and after 1 second 'lost radio sync' is displayed in Thetis.
I tried: to load a backup database, new installation of Thetis (on several systems), Bootloader to change the IP (and set the switch back in the good position), change networkcables, switches etc. In the general/hwselect/firmware box the IP adress is ok (scanned my network), BUT 'VER:??' and 'ID:?'and 'Protocol:?' are empty. Who can help?

[Trucker]

Have you tried a direct connection between the radio and your computer? That would rule out any problems with the radio.
James
WD5GWY

[w-u-2-o]

Time to get back to basics:

1. What is the network configuration? PC direct to ANAN? Through a switch? Please describe.

2. When you use Bootloader, does it find the ANAN?

[Robert B.]

Solved
Tried different computers, firewall check was ok, no updates on any devices. The problem was that someone who was visiting and wanted to work here with a laptop got the same DHCP IP-address of the Anan. Assigned a static IP-address to the Anan and all was solved. Thanks everyone

[N4XD]

Thanks for posting. Perhaps setting ip address to static (vs reuse previous address which is how I had it set in Thetis) will eliminate the somewhat random loss of synch issue I had been having. this with a W10 computer directly connected to the 7000dle with a dedicated 2 port 1G ethernet card. thetis version 2.10.3.8x64 and FW 2.2.1 protocol 2.

Ron
N4XD