Error starting SDR hardware message

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JJ4SDR
Posts: 436
Joined: Fri Jul 30, 2021 10:09 pm
Location: TEXAS, USA

Error starting SDR hardware message

Postby JJ4SDR » Wed Apr 13, 2022 4:21 pm

Went about starting 7000 DLE MKII as usual this morning and an error message popped up saying "Error starting SDR hardware, is it connected and powered?" Answer to question is YES.

What gives? Reset?
PC: 8 Core i7-10700 CPU @ 2.90GHz, NVMe SK Hynix 512 GB SSD, 32GB RAM
Windows 10 Home, Version 22H2
Thetis v2.10.4.3 x64
Protocol 2 v2.1.18
JJ4SDR
Posts: 436
Joined: Fri Jul 30, 2021 10:09 pm
Location: TEXAS, USA

Re: Error starting SDR hardware message

Postby JJ4SDR » Wed Apr 13, 2022 4:23 pm

Getting extremely high overflow/underflow numbers. Reset both but the numbers went up like a rocket immediately after that again. See current numbers below.
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PC: 8 Core i7-10700 CPU @ 2.90GHz, NVMe SK Hynix 512 GB SSD, 32GB RAM
Windows 10 Home, Version 22H2
Thetis v2.10.4.3 x64
Protocol 2 v2.1.18
JJ4SDR
Posts: 436
Joined: Fri Jul 30, 2021 10:09 pm
Location: TEXAS, USA

Re: Error starting SDR hardware message

Postby JJ4SDR » Wed Apr 13, 2022 4:35 pm

Powered down entire station last night. Rebooted PC and then powered up radio and all works as it should :D
PC: 8 Core i7-10700 CPU @ 2.90GHz, NVMe SK Hynix 512 GB SSD, 32GB RAM
Windows 10 Home, Version 22H2
Thetis v2.10.4.3 x64
Protocol 2 v2.1.18
w4bf
Posts: 25
Joined: Wed Mar 24, 2021 10:56 am

Re: Error starting SDR hardware message

Postby w4bf » Thu Apr 14, 2022 9:30 am

I leave my station on all the time for remote operation, and I see the same message/issue every 3 to 4 days when I try to use it in the mornings after it was idle all night.

Thetis will be shut down and minimized. Restarting Thetis gives that message and it always takes a power cycle of my 8 months old 7000 to get going.

A minor annoyance at this time, since I can remote power cycle the 7000 to get it back up.

Thetis v2.8.11 x64 (10/20/20) (Protocol 1 v.2.7) MW0LGE 21i
User avatar
w-u-2-o
Posts: 5540
Joined: Fri Mar 10, 2017 1:47 pm

Re: Error starting SDR hardware message

Postby w-u-2-o » Thu Apr 14, 2022 11:08 am

Interesting. This suggests that on your specific serial numbers the firmware is crashing after a while.

JJ4SDR what firmware are you running?

W4BF perhaps you would benefit from switching to Protocol 2.

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