My fellow the ham radio community,
Be aware that when you deal with Apache Labs, they don't take responsibility for their internal problems, and you – the customer put your money at huge risk!
I want to try and alert you all to the ill-behaver of Apache Labs, the makers of Anan radios; the company failed to take responsibility for internal fraud problems, and as such, good customers that pay thousands of dollars called to take the blame over Apache Lab's failure to provide secure and reliable service to us the customers, Apache Labs asking us the customers to take the financial hit!
Apache Labs was scammed; someone takeover the company email server and managed to communicate with potential customers using Apache labs email address (and email server) and signed as Tony (the employee that usually runs this type of operation, all the communication was made from the same email server and email address using Tony's signature (
support@apache-labs.com), providing bank details and sums to be transferred that were found later to be fraud.
When we learned that Apache Labs was scammed, we communicated immediately and directly with the company CEO, he was aware to scam/fraud and share with me that it happened on the company hosted email server, I was asked to try and push my bank to reverse the transaction (in my case, the prepayment of USD 1000 that Tony asked for and managed to be transferred to the real bank account of the company while the rest of the payment (USD 3000) was transferred by Tony request to different bank account of the company – this account use the same company name but found later to be a fraud), even though it is not my responsibility I approached my bank and push them hard to do so trying to help Apache Labs, the result was that my bank was unable to do so.
We, as customers, have nothing to do with the company infrastructure security and the financial spared of the company bank accounts.
I WANT MY G2! I did pay the full amount! The company can sue the email server provider and the insurance company or even take it on itself, but asking us, the customers that already paid, to repay? That's a shame!
WHATEVER HAPPENED THE COMPANY CAN'T DROP INTERNAL SECURITY
/ FRAUD ON THE COMPANY CUSTOMERS TO PAY FOR!!!
Nimrod Schwartz
4X1BG