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New laptop is I7 6820 cpu and 16Gb ram
Radio: Anan 7000dle

Issue:
Connects and sees Thetis
Does not receive anything.
I can press "tune" and indeed the radio sends carrier.

I've verified correct antennas selected but absolutely nothing. S meter shows something like -398 for signal level.

Guessing its something simple but the issue eludes me. Another, lesser laptop had no issues.

Any ideas on what to try?

Thanks
Ron
N4XD

Does it still work OK on whatever the old PC was?

Also: check your firewall settings. First try disabling the Windows firewall on the new laptop. If that works, then enable it and go to Thetis > Setup > General > H/W Select and use the "Firewall Check" button.

Scott, thanks. I do not have the W firewall on. I did the firewall check and Thetis came back saying all OK. I'll try disabling my other firewall. But my other computers work fine with it enabled (I use free versions of AVG and Zone Alarm).

Appreciate the reply!

Ron

Scott

Failed to answer the first question you had. Yes, it works fine with the other laptop which is also running W10.

Turned firewall off, changed lan cable and same result as above. Baffling.


Ron

What version of firmware are you running on the 7000? Specific version number, the first line you see in the firmware section in Setup > General > H/W Select.

Version 2.0.0
Protocol 2 (v3.8)

Ron

When you don't get a spectral display or receive data on a particular computer it is always because of a firewall issue, so I'm stumped.

You might consider upgrading to the latest P2 firmware: viewtopic.php?f=32&t=4462

I'm assuming you are running the latest Thetis 2.9.0.6.