Having issue making payment

KC2QMA
Posts: 101
Joined: Mon Jul 13, 2020 11:13 pm

Having issue making payment

Postby KC2QMA » Tue Apr 11, 2023 12:16 pm

Hello I am having an issue with making online payment for new radio purchace. When I try to use paypal or credit card I get a message “Things don't appear to be working at the moment. Please try again later”?
Not sure what to do to make a payment.

Thanks
John
Mark C
Posts: 28
Joined: Wed Mar 22, 2023 6:32 pm

Re: Having issue making payment

Postby Mark C » Tue Apr 11, 2023 2:32 pm

Hey John

If I am thinking correctly, I think that may have something to do with your credit card.

My particular credit bank needed me to verify to them that it was indeed ME purchasing the item, especially for certain amounts.
Also, some may have a problem paying for items overseas.

Check into those items with your credit card company. That could be the problem.

Good Luck

Mark
K1LSB
Posts: 639
Joined: Wed Feb 05, 2020 5:25 pm

Re: Having issue making payment

Postby K1LSB » Tue Apr 11, 2023 3:09 pm

Mark,

Now that you mention it, I recall having the same problem you described. My card company rejected the charge because 1) it was a larger amount than I had a history of transacting, and 2) it was an overseas merchant. I contacted the card company and the payment went through on the second try.

Mark
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W1AEX
Posts: 425
Joined: Sun Apr 09, 2017 6:17 pm
Location: Connecticut, USA
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Re: Having issue making payment

Postby W1AEX » Tue Apr 11, 2023 8:53 pm

Good catch Mark. I had to contact my credit card company and have them note a pending international order from Apache Labs as well as the approximate amount to be charged. It went right through once I got off the phone with them.

Rob W1AEX
"One thing I am certain of is that there is too much certainty in the world."
Mark C
Posts: 28
Joined: Wed Mar 22, 2023 6:32 pm

Re: Having issue making payment

Postby Mark C » Wed Apr 12, 2023 12:29 am

Thanks guys...I am glad I was able to help.


Hope John was as successful.

73
Mark
K5WC
Posts: 22
Joined: Sun Apr 16, 2023 10:59 pm

Re: Having issue making payment

Postby K5WC » Sun Apr 16, 2023 11:38 pm

KC2QMA wrote:Hello I am having an issue with making online payment for new radio purchace. When I try to use paypal or credit card I get a message “Things don't appear to be working at the moment. Please try again later”?
Not sure what to do to make a payment.

Thanks
John



I tried to place an order and am getting the exact same error. I tried to pay via PayPal, when it tries to open the PayPal pay page it gives the error message “things don’t appear to be working at the moment. please try again later.”

I sent a email to support about the problem and hoping for a payment link but so far no return response. I didn’t try the credit card route as of yet.

73 John
KC2QMA
Posts: 101
Joined: Mon Jul 13, 2020 11:13 pm

Re: Having issue making payment

Postby KC2QMA » Mon Apr 17, 2023 12:20 pm

Yes my CC was rejecting payment but all is fine now.
Now the waiting begins :)
Last edited by KC2QMA on Tue Apr 18, 2023 11:43 am, edited 1 time in total.
Mark C
Posts: 28
Joined: Wed Mar 22, 2023 6:32 pm

Re: Having issue making payment

Postby Mark C » Mon Apr 17, 2023 6:06 pm

Hi John

Yeah, I really don't mind waiting. I have waited now for over 5 years to get one of these SDR rigs, and now that I have one ordered, I am at peace.

Meanwhile, while I am waiting for it to arrive, I am reading everything I can find in order to operate it, and from what I have been reading, it will be very interesting.

73
Mark
Dennis
Posts: 26
Joined: Wed Sep 09, 2020 11:18 am
Location: Bundaberg QLD AU

Re: Having issue making payment

Postby Dennis » Fri May 19, 2023 5:51 am

Clear your PC CACHE after first attempt, flush it should work,
Tony advised me of cache clearing

Cheers
Dennis vk4sx
dl4zbg
Posts: 159
Joined: Sun Apr 09, 2017 5:33 pm
Location: JO41QG

Re: Having issue making payment

Postby dl4zbg » Mon May 22, 2023 4:34 pm

Cache clearing did not help, uh...
echo_india
Posts: 43
Joined: Wed May 03, 2023 8:38 pm

Re: Having issue making payment

Postby echo_india » Mon May 22, 2023 6:48 pm

dl4zbg wrote:Cache clearing did not help, uh...


I had the same issue when trying to make payment using PayPal and credit card. The only way I could make payment in the end was to send an email to Apache and Tony got back to me with invoice attached - And only then I could make the payment. :?

All the best

Michael
Best 73,
EI5GJB
dl4zbg
Posts: 159
Joined: Sun Apr 09, 2017 5:33 pm
Location: JO41QG

Re: Having issue making payment

Postby dl4zbg » Mon May 22, 2023 8:08 pm

Have been a customer since 2013, never had any problems since now. Sent an EMail as well.

Hope dies last

Volker

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