Seq errors after PC upgrade

[vk3amp]

I have been using thetis 2.9.0.6 for a few months now and has been working well.

Today I upgraded my PC to the latest generation. I7-12700. After the install I turned on my new PC but unfortunately I was unable to connect to the radio. It seems when I click the power button it connects to the radio but nothing happens. I can see the seq error 256 flashing constantly. I am getting no sound nor does the waterfall work.

Here is a link to a video to better explain what's going on.

https://linksharing.samsungcloud.com/xRVqzEyq8vPQ

So for I have tried reinstalling Thetis but it made no difference. I am at a loss and have no idea why the hardware upgrade has caused this issue.

Any help would be appreciated.

[w-u-2-o]

Did you swap the CPU in the PC or is this an entirely new PC?

If it was a CPU swap, what was the old CPU?

What version of Windows are you running?

[vk3amp]

It's was a complete upgrade.
CPU, motherboard and ram.
I am running windows 11.

The Old system was an i7-6700.

I'm suspecting it may have something to do with the onboard network card.

[w-u-2-o]

It's was a complete upgrade.
CPU, motherboard and ram.
I am running windows 11.

That's good, so we know it is a fresh OS that is built properly for the system. Nice upgrade from that 6700!

I'm suspecting it may have something to do with the onboard network card.

That makes a lot of sense. I've had similar problems with Killer brand NICs (Qualcomm chipset). Is it one of those?

This might be a good opportunity/excuse to put the ANAN on its own, dedicated NIC.

[vk3amp]

The motherboard is a Gigabyte Z690 Aorus Elite which has a Realtek® 2.5GbE LAN chip (2.5 Gbps / 1 Gbps / 100 Mbps).

I have both the PC and the radio going into a Cisco gigabit switch.

[w-u-2-o]

A very quick Google search produces a frighteningly large number of results discussing problems with the Realtek 2.5G NIC on a variety of motherboards including yours.

It may simply be easier to buy a dedicated Intel GigE NIC, USB3 or PCIE, disable the motherboard NIC in BIOS, and be done with it.

[Tony EI7BMB]

I agree with Scott , a one or two port dedicated NIC is a great addition.

[ea3aqr]

I've been using a Realtek 2.5G NIC without any problem for years.

My motherboard has 2 NICS, and for me Realtek is more stable than Intel when using Thetis

[w-u-2-o]

Maybe you Realtek 2.5 folks should compare driver versions. It could be as simple as using a different driver version. There was a lot of that discussed in the Google search as a method to fix problems.

[ea3aqr]

I'm on an AMD platform.

Realtek PCIe 2.5GbE Family Controller
Driver version 1125.7.318.2022

But worked flawesly with all previous driver versions.