Apache Labs Community Forum

Hi,
today my G2-ultra show strange behavior, namely VFO running alone and VFO knob is barley responsive?
The same is in Thetis.
Anny idea what can be wrong?

Thanks

On Discord is video from VFO behavior:

https://discord.com/channels/1271453528 ... 9700886611

or in Groups.io

https://groups.io/g/apache-labs/message/3880

From your description of the problem it sounds to me like a hardware problem. Possibly the encoder is causing this. You may need to contact Apache Labs to get it resolved.
James
WD5GWY

Thanks James,

do you know where - i am in Europe?

Best regards,
Boni, S50BN

Bonin wrote: Mon Sep 29, 2025 7:42 pm Thanks James,

do you know where - i am in Europe?

Best regards,
Boni, S50BN

Unfortunately, I don't know who handles service and repair for Apache labs in Europe. There may be a link on their website to someone or a dealer in Europe who can help you. Otherwise, you will most likely have to fix it yourself. Or find someone near you who is familiar with the Apache Labs hardware.
You might be able to fix it yourself. But, if your radio is still in warranty, it would be better for a company that is servicing Apache Labs radios to help you.
James
WD5GWY

You can try. AGV Radio in Spain. agvradio@agvradio.com
My Anan G2 black face was under warranty. The English Dealer sent it to a "Doug" in America
Best luck sm6usu Svante.

Thanks a lot to all,

i will contact AVG Radio.
Has anybody schematics from G2-ultra.
I have already contact Apache labs, no response.

73, S50BN

Do the other controls work OK?

If the other controls work OK, then it would suggest a problem with the encoder itself (which converts a rotating VFO control into a series of pulses).

Hi Laurence,

yes, everything else work es it should.
I need a schematics, or does anyone know what encoder is used?

73, S50BN