Before posting in this sub-forum please read this first!

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w-u-2-o
Posts: 6109
Joined: Fri Mar 10, 2017 1:47 pm

Before posting in this sub-forum please read this first!

Post by w-u-2-o »

Lately there has been a lot of discussion regarding sales, delivery, warranty and repair issues. There really wasn't a good sub-forum in which to capture these issues, so I have created one.

Such discussions often involve strong emotions. Please be polite.

Unpolite posts may be subject to moderator action to keep things civil.

The volunteer forum moderators do not work for and have no financial ties to Apache Labs. We cannot answer your questions or solve your problems from a sales, service, support or business perspective. Please understand that.

Thanks,

Scott
pe1bsf
Posts: 1
Joined: Wed Sep 11, 2024 11:58 am

Re: Before posting in this sub-forum please read this first!

Post by pe1bsf »

Hi everyone.
Is it normal that support of Apache Labs doesn't react on emails?
I have send four emails without answer at all!
'73 Paul PE1BSF
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w-u-2-o
Posts: 6109
Joined: Fri Mar 10, 2017 1:47 pm

Re: Before posting in this sub-forum please read this first!

Post by w-u-2-o »

Sadly, your experience is normal and typical for a lot of people trying to contact Apache.

Part of this is because the Apache mail server is blocked by many different other mail servers around the world.

The only suggestions I have is to try sending from a different email address and to make sure to check the spam folder.
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KA5KKT
Posts: 168
Joined: Thu Aug 06, 2020 6:51 pm

Re: Before posting in this sub-forum please read this first!

Post by KA5KKT »

Hi Scott...good idea. Seeing no link to any other sub-forum, I guess this one is it.

Regarding the notion of responsivenes I seem to have picked up somewhere that the G1 will be US manufactued or at least assemblied in The States. Does this is any way indicate a transistion to California offices for future developments of Anan gear? Please pardon me if my understanding if incorrect.


Kind regards,
Dick - KA5KKT
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